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F.A.Q

As the nature of a brand new and groundbreaking service, there are a few thoughts or questions that may arise, and we are here to answer!

Frequently Asked Questions

Please reach us at the theluxark@gmail.com if you cannot find an answer to your question.

 

For Studios


What exactly does Luxark do?


Luxark is a customer-focused placement studio for growing indie and AA game studios across North America and Europe. We cultivate production-ready stylized artists and plant them into your pipeline.

We specialize in production-ready 3D Artists, Technical Artists, and Technical Animators for stylized game pipelines, with additional support across VFX, UI, animation, and concept art when/if a project requires it.

Luxark can place an artist directly into your existing team or coordinate a defined production-pipeline assignment. We handle sourcing, vetting, matching, commercial coordination, and payment administration when included in the engagement. Your studio retains creative direction, direct communication with the artist, and final approval always as we're here to support your story.


How is Luxark different from a traditional recruiter or outsourcing vendor?


We present a curated shortlist of three hand picked artists selected around your :

  • Production stage and immediate bottleneck
  • Visual direction and style
  • Engine, tools, and technical workflow
  • Required contribution and seniority
  • Location, availability, and working model
  • Schedule and production expectations

Each shortlist may include our 'Sapling Notes', relevant information about each portfolio and artist along with  limitations so your team can make a more curated decision based on your studios needs.

We call this a 'Cultivated Pick' fit rather than just filling needed seats.


Has Luxark supported active production pipelines?


Yes. Luxark has completed production-pipeline work in which artists operated within an established client workflow and coordinated around production requirements, deliverables, direct review, and scheduled delivery.

Client identities and confidential project details are not publicly disclosed without permission.


What roles does Luxark primarily support?


Our roots run deepest in three disciplines (80% of our placements):

  • Stylized 3D Artists
  • Technical Artists
  • Technical Animators

Depending on the project, we may also support (20%):

  • Real-time VFX Artists
  • UI Artists
  • 2D and 3D Animators
  • Concept and visual-development artists

We focus the majority of our attention on what we know best, and selectively support adjacent roles when the project calls for it.


How does Luxark vet artists?

First with a conversation to understand who each of the artists are, and what studios best fit so we're planting the best matches, 

Questions that answer:

  • The artist's specific contribution to each project
  • Style and discipline alignment
  • Engine, software, and pipeline experience
  • Game-ready or production-ready execution
  • Communication and response habits
  • Ability to receive direction and iterate
  • Availability, location, and preferred working model
  • Any limitations that a studio should understand before review

The studio always retains final interview, test, and approval authority.


What information is included in a shortlist?

A shortlist may include:

  • Artist name and portfolio
  • Current role or discipline
  • Location and time zone
  • Remote, hybrid, or onsite availability
  • Relevant tools, engines, and workflows
  • Individual contribution notes
  • Production or shipped-work evidence
  • Availability and notice period
  • Known limitations or areas requiring clarification

We keep the shortlist intentionally small so your team is not asked to review unnecessary profiles.


Is there any commitment from reviewing a shortlist?

No.

Reviewing a Luxark shortlist creates no obligation to interview, hire, or begin an engagement. If a relevant fit exists, we discuss next steps. If the profiles are not right, your studio can decline without penalty.


What is the studio process?


Our standard process is:

Discovery and Role Alignment: We learn the project stage, role, production need, working model, timeline, and decision process.

Artist Matching: We review relevant artists based on discipline, style, technical workflow, contribution, and availability.

Curated Shortlist: Your studio receives a focused shortlist rather than a general resume batch.

Studio Review: Your team reviews the artists and decides whether to interview, test, or request additional information.

Meeting Briefings: A short introduction meeting with us and your team to go over in detail your specific production needs and and details or questions about placements 

Written Engagement Confirmation: Before work begins, the role, scope, compensation, Luxark fee, payment route, timeline, deliverables, and applicable rights are confirmed in writing.

Onboarding and Production: The studio and artist communicate directly regarding creative and technical work. Luxark remains available for business coordination and engagement support.


How quickly can Luxark provide artists?

Matching time is always prioritized so as soon as 48 hours (majority of the artists are already avaialble) when requested, or up to two weeks if requesting an artist that is currently out of office.


What does Luxark cost?

Luxark's fee is paid by the studio as a separate agency, placement, staffing, or service fee. It is not deducted from the artist's agreed compensation.

Before an engagement begins, the studio receives a written breakdown covering:

  • Artist compensation
  • Luxark's separate client-paid fee
  • Currency
  • Payment route
  • Invoicing responsibility
  • Payment timing
  • Any project-specific commercial conditions

No work begins until the applicable terms have been approved in writing.


Does Luxark require a long-term contract?

No, we can work both long and short term.

Luxark can support:

  • Defined production assignments
  • Short-term specialist needs
  • Contract placements
  • Milestone-based engagements
  • Ongoing production support
  • Longer-term artist placements

The appropriate structure depends on the project, role, scope, and production schedule.


Can the studio communicate directly with the artist?

Yes.

Once an engagement is active, the studio communicates directly with the artist regarding creative direction, technical requirements, feedback, revisions, meetings, and production priorities.

Luxark coordinates the relationship and commercial terms but does not replace the studio's art direction or production leadership.


Who owns the work created during a project?


Ownership, licensing, usage, modification, delegation, credit, and intellectual-property terms are established in the applicable project agreement, statement of work, client contract, or written Opportunity Confirmation.

Luxark's general representation relationship does not automatically transfer an artist's pre-existing intellectual property or portfolio materials.


What happens if the project scope changes?


Material changes to deliverables, schedule, compensation, usage, or responsibilities should be documented in writing before the revised work proceeds.

Extensions, renewals, and additional assignments may require an updated Opportunity Confirmation or project addendum.


What happens if an artist is not the right fit?


Before an engagement begins, the studio can decline any submitted artist without obligation.

After an engagement begins, Luxark will help clarify communication, scope, expectations, and available next steps. Any replacement, cancellation, notice, or payment terms will follow the written project agreement rather than an unwritten assumption.


For Artists


Do I pay any fees to Luxark?

No.

Artists do not pay upfront, representation, placement, staffing, or agency fees to Luxark. Luxark's fee is paid separately by the client and is not deducted from your agreed compensation.


Is Luxark representation exclusive?

No.

Luxark representation is non-exclusive. You remain free to:

  • Freelance independently
  • Work with other representatives
  • Apply directly to studios
  • Accept outside work
  • Pursue opportunities Luxark did not introduce or coordinate

Luxark has no claim to unrelated clients or opportunities it did not introduce, negotiate, coordinate, or manage in writing.


Do I have to accept every opportunity?

No.

You may decline any proposed opportunity before written acceptance without penalty. Nothing moves forward until you have reviewed and approved the relevant terms.


What information will I receive before accepting a project?

Before work begins, the written Opportunity Confirmation should identify the material terms, including:

  • Client or studio
  • Role or project scope
  • Currency
  • Your full agreed compensation
  • Luxark's separate client-paid fee
  • Confirmation that your compensation receives a $0 Luxark deduction
  • Payment route and timing
  • Timeline and deliverables
  • Ownership, licensing, or usage terms
  • Material project conditions

You should not begin work until the applicable terms are understood and approved.


Can Luxark accept a project or rate on my behalf?

No.

Luxark may discuss availability, fit, proposed scope, and commercial terms, but Luxark cannot bind you, approve your rate, accept work, sign your name, or transfer your intellectual property without your express written approval.


Where do payments come from?

The payment route is confirmed separately for each opportunity.

When the client pays Luxark and those funds include your compensation, Luxark remits your full agreed compensation within seven business days after receiving cleared client funds, unless the written Opportunity Confirmation establishes a different schedule.

Luxark's fee is retained separately and is not deducted from your agreed compensation.


Does Luxark guarantee payment before the client pays?

Luxark is not required to advance artist compensation before receiving cleared client funds unless Luxark separately agrees to do so in writing.

The payment route, invoicing responsibility, currency, timing, and any payment conditions should be confirmed before the project begins.


What happens if a client's payment is delayed?

Luxark and the artist will promptly communicate about known payment delays, disputes, chargebacks, or scope changes affecting compensation.

Luxark will make reasonable efforts to resolve and collect outstanding client payments. Once Luxark receives cleared funds that include your compensation, those funds will be remitted according to the agreed written schedule.

Luxark does not retain artist compensation as an additional agency fee.


Can I communicate directly with the client?


Yes.

Once an opportunity is active, you may communicate directly with the client regarding creative work, technical requirements, production feedback, meetings, revisions, and deliverables.

Luxark coordinates the introduction and commercial relationship but does not insert itself between you and necessary creative direction.


What is the 12-month client representation period?

The 12-month period applies only to a client Luxark specifically introduces to you in writing.

During that period, projects, extensions, renewals, repeat bookings, or materially related assignments arising from Luxark's introduction continue through Luxark unless you and Luxark agree otherwise in writing.

This does not prevent you from working with unrelated clients or opportunities Luxark did not introduce.

After the applicable 12-month period expires, you may work directly with that client unless an active project, accepted Opportunity Confirmation, or written renewal remains in effect.


What does non-circumvention mean?

During the applicable client representation period, neither party should knowingly bypass the agreed process to avoid Luxark's fee on an opportunity created through Luxark's introduction.

It is not a general restriction on your independent business, unrelated clients, or outside career opportunities.


Can Luxark use my portfolio when presenting me to studios?

Luxark may use the professional materials you approve, such as your resume, reel, portfolio links, biography, and sample work, to evaluate and present you for legitimate professional opportunities.

That permission is limited, non-exclusive, and revocable. Luxark will not sell or publicly republish your materials for unrelated purposes without permission.

Any separate public-facing Luxark feature, artist spotlight, social post, or case study will require your approval before publication.


Will Luxark publicly use my name or work without asking?

No.

Luxark may reference your name, role, and approved professional materials privately when evaluating or pitching you for relevant opportunities.

Public marketing use, such as a website feature, case study, advertisement, newsletter feature, or social-media spotlight, will be requested separately.


Who owns my existing portfolio work?

You retain ownership of your pre-existing intellectual property and portfolio materials.

For new project work, ownership, licensing, modification, delegation, credit, and usage rights must be established in the applicable client contract, statement of work, project agreement, or Opportunity Confirmation.

The general Luxark representation agreement does not automatically transfer ownership of your existing work.


Can a client alter or delegate my work?

Any rights to edit, modify, delegate, adapt, reuse, license, or transfer project work must be defined in the written project terms.

Do not rely on assumptions. Review the ownership and usage provisions in the project-specific agreement before accepting the opportunity.


How are confidentiality and production files handled?

Luxark and the artist are expected to protect non-public client, project, production, rate, business, and personal information received through the relationship.

A client may also require a separate NDA or project-specific security agreement.

File access, storage, source-control access, delivery systems, security responsibilities, and final-file handling should be established in the applicable project documents.


What happens if a project is paused or cancelled?

Cancellation, kill-fee, approved-work, notice, and outstanding-payment terms should be addressed in the Opportunity Confirmation or project agreement.

Luxark will coordinate with the parties regarding outstanding approved compensation and will remit artist funds after receiving cleared payment under the applicable written schedule.

An early project ending does not create an automatic penalty against the artist unless the artist has separately agreed to a lawful written term.


Can I end my Luxark representation?


Yes.


Either party may terminate the general representation agreement by written notice, including email.

Termination does not automatically cancel an active project, accepted Opportunity Confirmation, accrued payment obligation, confidentiality duty, or an unexpired representation period already created through a written client introduction. Those obligations continue only for their stated duration.

Does Luxark guarantee that I will receive work?


No.


Luxark does not guarantee a minimum number of introductions, interviews, offers, bookings, projects, or revenue. Artists are also not required to guarantee availability for every opportunity.

Representation creates a structured route for relevant introductions, not a promise of employment.


Am I an employee of Luxark automatically?


No.


Artists remain independent professionals (unless internally hired) rather than Luxark employees, partners, or joint venturers. Unless a project-specific agreement says otherwise, artists remain responsible for their own taxes, insurance, equipment, licenses, and independent business decisions.

What does the representation agreement cover?


Luxark's Non-Exclusive Artist Representation Agreement establishes the general rules covering:

  • Written client introductions
  • Opportunity-by-opportunity approval
  • Artist compensation and Luxark's separate fee
  • Payment handling
  • Repeat bookings
  • Portfolio pitching permission
  • Confidentiality
  • Intellectual property
  • Termination
  • The 12-month introduced-client period

Individual project details are then confirmed separately before work begins.


The Luxark Standard


"Every studio has a story. Every artist has a voice. Welcome to our garden. 🌿
We help cultivate your story with stylized production artists"

Studio CTA:Building your team or solving a production bottleneck?Request a curated artist shortlist.


Artist CTA:Looking for non-exclusive representation and production opportunities?Apply via email (theluxark@gmail.com) to join the Luxark artist network.


These answers provide general information about Luxark's process and are not a substitute for a signed agreement. Project-specific contracts, statements of work, Opportunity Confirmations, and client terms control where applicable. 



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